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Air India ‘urination’ incident: A complete breakdown of the system, says aviation expert | India News

NEW DELHI: Senior aviation expert YN Sharma on Thursday slammed Air India over urination incident on its New York to Delhi flight and termed it as “complete breakdown of the system”.
He asserted that the officials and the crew should have immediately taken action against the drunk man who urinated on a passenger, a woman in her seventies, seated on a business class seat.
“Rules exist under which these kind of incidents are handled, how the crew is supposed to react and, you know, the amount of alcohol to be served to a passenger. All those things are there, they’re old, as old as the hills. It just seems to be a complete breakdown of the system,” Sharma told Times Now.
“After this happened, if they have taken the passenger across to the lady, as she says, and asked him to apologize and it gets over this whole situation, this is absolutely unheard of and not to be supported in any way. The other part that no other seat was available in business class, so she could easily have been bumped up to first class, he added.
Meanwhile, Directorate General of Civil Aviation (DGCA) has issued show-cause notices to Air India’s accountable manager, director in-flight services and all the pilots and cabin crew members.
Air India officials will have to respond within two weeks as to why enforcement action should not be taken against them for dereliction of their regulatory obligations, said Arun Kumar, director general, civil aviation. Based on their response, the regulator will decide on the further course of action.



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